# Troubleshooting

This section provides guidance on resolving common issues when working with the Creators API.

## Topics

* [Troubleshooting Applications](en-us/troubleshooting/troubleshooting-applications) - Common application issues and how to resolve them
* [Troubleshooting Errors](en-us/troubleshooting/processing-of-errors) - Responses provides specific and descriptive errors to help you troubleshoot problems with your requests


## Quick Troubleshooting Tips

If you're experiencing issues with the Creators API:

1. **Check your credentials** - Ensure your Access Key and Secret Key are correct and active
2. **Review error messages** - See the [Error Codes and Messages](en-us/troubleshooting/error-codes-and-messages) section for detailed error codes
3. **Verify rate limits** - Check if you've exceeded your [API rate limits](en-us/concepts/api-rates)
4. **Validate your request** - Ensure all required parameters are included and properly formatted
5. **Check marketplace availability** - Verify the marketplace/locale you're targeting is supported

## Need More Help?

For a detailed list of error codes and message, see [Error Codes and Messages](en-us/troubleshooting/error-codes-and-messages.md) section.
If you can't find the answer to your question:

* Review our [Frequently Asked Questions](en-us/frequently-asked-questions)
* [Contact Us](en-us/contact-us) for direct support
